‘‘This person [enterprise architect] talks about requirements, but
in an open way, nothing really defined. The requirements are
like ‘I think we need to increase product scalability’ and she/
he does not say what in scalability we are going to increase,
or how we are going to do it (. . .). But she/he elaborates [the
requirements] together with the customers (. . .) and she/he says
‘It is important to have a greater scalability’ and then the
people ‘below’ him/her [the solution and software architects]