Airport Ground Staff : The Job
From welcoming passengers to an aircraft’s take-off, airport ground staff and air operations personnel play a crucial role in areas such as commercial activities, airline operations and the running of airports.
As true customer service or flight management professionals, these roles call for dynamism and professionalism at all times and operate in a highly regulated environment that requires strict security measures.
Work patterns are designed to ensure 24 hour service and are often “four-six”. These professions also require fluency in English and the ability to use computer-based tools.