This paper aims to review and evaluate the vision, the objectives
and the strategic framework of e-Government in Singapore. Rapidity,
Reliability, Efficiency, Cost-effectiveness, Customer-orientation and
Accessibility are the main guidelines for the development of egovernment
in Singapore in order to provide quality services to users
in the digital economy. There are five thrusts and six programs of egovernance
in Singapore. The development of e-Government involves
three main relationships: Government to Citizen (G2C), Government
to Business (G2B) and Government to Employees/Public Servants
(G2E). This paper employs the SWOT (Strengths, Weaknesses,
Opportunities and Threats) analysis and PEST (Political, Economic,
Social and Technological) determinants to evaluate the current state
of e-Government in Singapore and its preparedness.
In short, Singapore has successfully developed a strong foundation
for e-Government. Many strengths and opportunities fuel the
development of e-Government in Singapore such as sound economic
policies, political willingness, robust educational system to generate
tech-savvy future employees and low cost of phone calls. Singapore
has continuously improved in order to prepare to deal with new
threats and challenges such as the significant increase in the number
cyber crimes, security and privacy concern.