Organizational Perspectives on KM
Wiig (1993) considers knowledge management in organizations from
three perspectives, each with different horizons and purposes:
Business Perspective—focusing on why, where, and to what extent the organization must invest in or exploit knowledge.Strategies, products and services, alliances, acquisitions, or divestments should be considered from knowledge-related points of view.
Management Perspective—focusing on determining, organizing, directing, facilitating, and monitoring knowledge-related practices and activities required to achieve the desired business strategies and objectives.
Hands-on Perspective—focusing on applying the expertise to conduct explicit knowledge-related work and tasks.