After AC fail to send customer data to bank for auto payment, then AC inform to CS to contract customer and record customer pay
through other channels instead. After that AC will update all receipt to be paid on due date without any penalty. Finally all customer are
in Normal status
Results as at 31/10/2016 operation completes successfully 23 cases and could not be contacted 1 case (Status OD1)
After that, return to normal bank debit transmission cycles (2/11/2016)