- Follows established Library and personnel policy, procedure and work standards
- Provides exceptional customer service assisting Library patrons and staff pleasantly and
- professionally at the public service desk and on the telephone
- Maintains confidentiality of sensitive information
- Regularly monitors Library communication venues including but not limited to employee email,
- staff bulletin boards and the intranet
- Opens, closes and secures Library branch
- Performs designated administrative and/or clerical duties per specified Clerk Key-holder Work
Instructions
- Reports emergency staffing needs to appropriate personnel
- Participates in meetings, conferences, special projects and continuing education as required by
the Elkhart Public Library or as dictated by professional commitment
- Assists in the maintenance and security of Library buildings and equipment