ATP Process:
Scope: This process will define how the Available To Promise (ATP) process will work. This process will include how to enter information into the ATP, how to maintain ATP, how to access ATP information and how the information should be used.
Policy:
All Sales Orders will be assigned as scheduled ship date based upon ATP dates Master Scheduling will maintain ATP information
Request Date will be left blank if customer did not specify a request date Schedule date will be entered one week our form today’s date
Process for Order Scheduling:
CS Rep
1. Enter Order per Order Entry Process
2. Input Customer Request Date per Order Entry Process
3. If Order is Government Rated or Express complete order line items per Order Entry Process Order Entry Process
a. After Booking of order, Hit Page Down
b. Choose Order …(Order Action Quick Pick)
c. Choose ATP Inquiry Order
d. When complete, hit page down again
e. Choose View Schedule Results
f. If ATP date matched Scheduled date and no failure reasons are listed below, go to step g. If errors
exist, order must be scheduled into Group Available date or have parameters changed in order
g. Choose page down again and select Choose order…
h. Choose demand Order. System will state scheduling complete
4. If order does not follow above, Book the order per the Order Entry Process
a. Order will be submitted to Demand Interface automatically
b. If date is available, order will interface
c. If date is not available order will remain in eligible status after demand interface has run. Order Scheduler
5. Run Process Exception ReportNavigate Other Report Run
a. Choose Report under Type
b. Choose Process Exception Report
c. Choose Demand Interface for Program Name
d. Choose date range of order rejects
e. Submit report (F5)
6. Run On-Line ATP process to determine first available date for order to ship
a. Go into the Order/Navigate Orders Enter
b. Query to bring up order that failed scheduling
c. Hit page down key
d. Choose order … (Order Action Quick Pick)
e. Choose ATP Inquiry Order
f. Choose View Schedule Results
g. If ATP date matched Scheduled data and no failure reasons are listed below, go to step h. IF errors
exist, order must be scheduled into Group Available Date or have parameters changed in order
h. Choose page down again and select Choose Order…
Choose Demand Order: System will state scheduling complete