- Maintain IT infrastructure (LAN, Servers, PCs...etc)
- Contact person for Infrastructure vendor
- Inquiry / fault management on IT infrastructure
- Support Inquiry / fault management on biz IT operation
- Contact person for Biz operation system and maintain the system (Lotus Notes, Oracle...etc.)
- Contact person for Biz IT/SI vendor
- Promote EUC/EUD based on Notes or other IT tools
- Inquiry / fault management on biz IT operation
- Support Inquiry / fault management on IT infrastructure
Counselling issues with the computer,printer,e-mail system(lotus note) and telephone with the Thai/japanese staff in the organization of 3,800 people.