Having knowledge of entire Reservation Procedure according to International Hotel manual system.
Responsible for Hotel and Local Reservations and Reservation - Links to Best Western World Wide.
Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager.
Allocate daily tasks to Reservations staff .
Review reservation booked daily.
Review arrival report daily.
Responsible for preparation of occupancy forecast.
Responsible for training staff.