Giving a friendly and welcoming service.
Knowledge of health and safety issues.
Operating tills accurately and efficiently.
Meeting high standards of display and visual merchandising .
Spotting sales opportunities and then taking advantage of them.
Knowledge of retailing laws and regulations.
How to deal with customer complaints.
Giving information about the features, quality and availability of products
Guarding against shoplifting.
Handling cash and credit card payments.
Arranging orders and deliveries.