Willing to work irregular hours, including weekends and nights.
Possessing a clear speaking voice.
Cool headed and able to deal calmly and patiently with angry or irritable passengers.
Strong communication and administrative skills.
Comfortable working with cabin crew and colleagues from different nationalities and ethnic backgrounds.
Able to communicate effectively with the elderly, children and disabled passengers.
Physically fit and able to lift heavy luggage onto overhead lockers.
Presentable, well dressed with excellent hygiene.
Excellent decision making skills in case of a emergency.
Always punctual.