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Even in organizations have kept more traditional of formal the structure human resource management departments, work carried ou the kinds of departments and their relationships with the changed in most cases. Advances in the measurement of human resource management ac- as we evaluate other organizational funerioms Understandirg how human re- helps shed light on uue way source management can exist in these different in which human resource managers inter with other managers resource deparment assigns that unit staff Any organization that has a human or support) functions with staff(or mpporto responsibility. The human department is usually bility and shares responsibility for other functions. The most common specific responsibility signed to the human resource department is legal The human re expected to keep abreast of all local, state, and federal laws that affect source practices and to monitor court and decisions that modify extend those laws. Human resource managers are expected main data and records to show how the orcanmaation has arrempted to maintam compliance, in larger organization a separate human resource unit is ofren cre- ated for the sole purpose of dealing with organized labor. Usually called the labor relations department, this unit handles labor contract negotiations and adminis rers labor agreements after they have been accepted. or The human resource department also takes primary responsibility in most and ganizations for recruiting potential new employees for entry-level positions re- for the initial screening applicants for those positions. Similarly, human source managers generally design the basic componsation and benefits system used by the organization. They also design the performance appraisal system, ba ic training and development programs, incentive and performance-based reward systems, and discipline and grievance systems. Human resource managers have also become increasingly involved with total quality management efforts and organization's international activities.
In some organizations, human resource management deparoments are struc- tured around"centers of excellence In these cases, the human resource depart ment is responsible for providing services only in those cases where they can provide higher-quality services than can be purchased on the outside fie. thsough outsourcing, discussed earlier). In other cases, the human resource department functions as a consulting operation within the organization. They are expected to be responsive to the needs of the other functional areas, but they have to"sell their services to the line managers. In these arrangements, the human resource management deparment budger is very small, and the only way to hire and retain employees in that area is ro provide services that other managers are willing to pay for(literally). Thus, the human resource management department becomes a self-funding operation, or it could even become somewhat of a profir center In any case, in the more modern, strategic view of human resource management, the human resource department is also responsible for coordinating the various human resource management activities and uring that they are consistent with corporate strategy. If those services are primarily internally by the human resource management department, this coordination can be fairly simple. As those activities move outside the organization, perhaps by contracting with outside ven dors, the coordination problem becomes much more complex. In these cases, the human resource management department is responsible for identifying suitable ven dons, monitoring rhe performance of those vendors, and ensuring that each vendor is providing services that help the organization meet its overall strategic goals.