In general, organizational learning(OL)is conceived as ‘‘a principal means of achieving the strategic renewal of an enterprise’’ (Crossan etal.,1999).
Literature also suggests that organizational learning requires multi-skill training because using multi-skill training, the firm can enhance employees’ flexibility and broaden their insights and them with innovative minds and skills (Nonaka and Takeuchi, 1995; Jerez Gomez et al., 2004; Chen and Huang, 2009)
The management and organization literature identifies knowledge, learning and innovation as central to the success of contemporary organizations