a. The Non-Refundable Application Fee and appointment of your assessor – the Application for
Certification that you have signed will state what this amount is. As soon as reasonably practicable
after our receipt of the signed Application for Certification, we shall notify you of the assessor who
will perform your assessment. If you wish to change the assessor before an assessment has started,
please notify us and, provided the reasons for changing are reasonable, a new assessor will be
appointed. If the change in assessor may result in additional fees being charged (such as to cover
travel over greater distances than originally anticipated), we shall let you know of this prior to the
change of assessor. We may change the assessor who is to do your assessment if we need to. We
may also appoint another assessor to perform your future assessments