A recent Novations Group study of 2,556 senior human resources executives cited faulty
delivery in the diversity and inclusion (D&I) training programs provided to their
organizations. Almost one-third of D&I programs provided no tools to reinforce the training.
About a quarter of D&I programs had no metrics offered to evaluate whether the programs
were effective. Lacking any idea of the return-on-investment of D&I programs on a
dollar-per-dollar basis is a hindrance. It prevents companies from knowing whether to change
or improve their program planning.