K Virat) Since this change is because of a regulation change by PEA, so PEA must be the one to return the original L/G to the customer and ask for a new one to replace it. So why do we have a situation where the L/G cannot be returned?
Team) PEA won’t return the L/G before we issue a new one so that is why the case has to be increase to accommodate this transaction just a short period.
K Chandra) technically they cannot claim.
Team) But legally we are binding
K Virat) they cannot claim as long as they have not received the replacement one.