1. The cruise tour arrangements for destination ashore satisfied me.
2. The leisure space on cruise ship is spacious enough to satisfy me.
3. The public areas on the cruise ship are clean and neat and satisfy me.
4. The safety equipment is complete on cruise ship and satisfies me.
5. I am satisfied with instruction manual on entertainment facilities of cruise ship.
6. Marine navigation experience is satisfactory.
7. The neat uniform of service personnel is satisfactory to me.
8. I am satisfied with the courteous service.
9. The specialized knowledge of service personnel adequately answered my questions.
10. I have the faith in the cruise service.
11. I am satisfied with the promptness and overall service.
12. Great communication service on the cruise.
13. Appropriate cruise ship uniforms.