Thank you for contacting iTunes Store Support. My name is Jae, your iTunes Store Advisor and I am here to help.
I understand that you want to change the country of your account from USA to Thailand and also want to reset your iTunes account balance. As an iTunes user myself, I would also want to be in control of my account anytime. No worries, I will work with you on this issue so that we can provide the necessary information that may lead us to the resolution of this concern.
Per your request, I've removed the remaining funds from the iTunes Store account faiz_60@msn.com. Please note that the funds that were removed won’t be refunded to you once you’ve switched countries.
Before you change countries, note the following: