PROvoke Advertising used quantitative and qualitative research to understand the
fashion retail category, Forever 21 and its competitors. Each research method was
developed to specifically understand the consumer on an intimate level.
First, quantitative research was conducted to measure awareness, attitudes and usage
of Forever 21 and its competitors. To better understand the consumer’s perceptions
and preferences, PROvoke administered a focus group to gain qualitative research from
the target market.