All referrals of alleged/suspected elder abuse are
recorded by the SCW employing unique identifiers to
enable tracking of clients while maintaining anonymity. This
records key characteristics on the client and alleged perpetrator.
All forms are forwarded to the Dedicated Officers
for validation, coding and inputting into MS Excel. A reassessment
is completed, either on case closure or at
6-monthly intervals which records if cases are substantiated,
documenting interventions along with the identification of
any key health issues for the client and the alleged perpetrator
(alcohol/drugs/dementia/intellectual disability etc). All
cases were tracked through the system.