As our unit cooler delivered to BKK that already clearing to job site at CPF and unfortunately tray having damaged. Please find our attached picture that consist of two files as follows:
1) First file, While surveying prior of unloading all unit cooler packaging at PAT,BKK Thailand which found out two sets of wooden crate had been damage and PAT have been doing surveying note to us.
2) Second file, while transportation to CPF job site then unloading at job site we can take a look underneath stainless steel tray that found out clear damage of two sets of tray occurred.
This damage lead to customer did not accept all unit cooler and affected us unable to take a billing 100%.
Finally, the customer requested Guntner to cliam two sets of stainless steel tray. Please take a next proceed.