Promotion
The year under review saw PROTON aggressively augmenting the International Sales & Services Division with additional human resources, focusing primarily on technical support as well as after-sales and customer services. Clearly, this investment reflects the importance of the export market in PROTON’s long-term growth. In terms of market expansion, the Group successfully penetrated into China and Thailand, while expanding our reach in Iran, the Middle East and Indonesia.
At the same time, we re-energised the Saudi Arabian market, which is crucial to our success in the Middle East. The year also saw the implementation of a special programme for semi knocked-down (SKD) and completely knocked-down (CKD) exports to Iran and China, which are expected to contribute positively towards thenew financial year’s export volume growth PROTON’s technical support and after-sales service capabilities must be of high standards in order to further enhance PROTON’s brand equity in the international market. Towards this end, several ‘Service Campaigns’ were held during the year under review in our key export markets. Also known as PROTON STAR, these campaigns included customer-focused initiatives ranging from a 43-point check to discounts for spare parts.
Naturally, these campaigns are ideal platforms to bring PROTON closer to the international customer base. During the year, there was also a marked increase in the frequency of visits by both the sales and technical teams to the various countries in which PROTON has presence, to enhance our understanding of the markets and provide better response to the customers.
PromotionThe year under review saw PROTON aggressively augmenting the International Sales & Services Division with additional human resources, focusing primarily on technical support as well as after-sales and customer services. Clearly, this investment reflects the importance of the export market in PROTON’s long-term growth. In terms of market expansion, the Group successfully penetrated into China and Thailand, while expanding our reach in Iran, the Middle East and Indonesia. At the same time, we re-energised the Saudi Arabian market, which is crucial to our success in the Middle East. The year also saw the implementation of a special programme for semi knocked-down (SKD) and completely knocked-down (CKD) exports to Iran and China, which are expected to contribute positively towards thenew financial year’s export volume growth PROTON’s technical support and after-sales service capabilities must be of high standards in order to further enhance PROTON’s brand equity in the international market. Towards this end, several ‘Service Campaigns’ were held during the year under review in our key export markets. Also known as PROTON STAR, these campaigns included customer-focused initiatives ranging from a 43-point check to discounts for spare parts. Naturally, these campaigns are ideal platforms to bring PROTON closer to the international customer base. During the year, there was also a marked increase in the frequency of visits by both the sales and technical teams to the various countries in which PROTON has presence, to enhance our understanding of the markets and provide better response to the customers.
การแปล กรุณารอสักครู่..
