Following this, the Insured placed this matter in the hands of their legal advisor, Ratanathibet & Law Legal. The Lawyer issued notices to the buyer on 30 April 2014, 27 May 2014, and 30 June 2014 but the buyer still has not responded to these and the Insured's staff and the legal company cannot contact the buyer. We confirm that the Insured has not received payment for any items from the customer since November 2013.