After-hours care: To promote coordination among health care professionals and improve the accessibility of primary care, government and GP associations have agreed to implement a model where GPs, specialists, and nurses coordinate to ensure 24-hour access and avoid unnecessary use of hospital emergency departments. The general structure of the model has been outlined in the collective agreement; there is no additional payment for the provision of this care, and regions have been given the responsibility of developing the model. Implementation is uneven across regions. After-hours centers are generally located in LHU-owned premises. Following examination and initial treatment, the doctor can prescribe medication, issue employees’ medical certificates, and recommend hospital admission. Guardia medica is a free telephone health service for emergency cases. It normally operates at night and on weekends, and the doctor on duty usually provides advice, in addition to home visits if needed. Information on a patient’s visit is not routinely sent to the patient’s GP