The service sector is one sector that impetus for economic development. This sector is a key pillar of service to the organization in various fields such as banking, healthcare, hospitality, telecommunication and so on. In for them to become winners by consistently meeting or exceeding [1]. The customers play a vital role with regard to the perception of the effect on quality of service delivered. The healthcare organization such as clinics or hospitals was created to meet the needs of community in solving various problems associated with health. Therefore, the quality of health services cannot be equated with the other areas although the core business for all these areas is based on service.