Thank you for contacting the Microsoft Global Technical Support Center (GTSC).
My name is Ella and I am your Customer Service Representative. I understand from your email that you are experiencing a problem regarding “windows8.1”.
I have forwarded your email to the support professional to check.
You may first check whether you have the support ID beginning with “48_______” This number is required for us to start processing a support incident, which is entitled with service contract with Microsoft. The Support ID is a Paid-Service Account Number. You may check whether your company has joined our MSDN, Technet Plus, Certified Partner, Software Assurance program and whether your company has purchased Professional support or Premier support. If so, you could find support ID included in the Welcome Kit. On the other hand, if you’re MSDN subscriber or Microsoft Partner, you can provide us with the MSDN subscription ID or your Partner ID.
You can also visit our no-charge self-help website which is an excellent source of information. The website address is http://support.microsoft.com. This website features our searchable knowledge-base to locate articles that may help you to resolve your issue without speaking to a support professional. You also can submit your request in the forum where our technical support will answer your question.
If you have any questions or need additional information related to this inquiry, please feel free to let us know. We will be happy to assist.
Thank you for choosing Microsof
Thank you for contacting the Microsoft Global Technical Support Center (GTSC).
My name is Ella and I am your Customer Service Representative. I understand from your email that you are experiencing a problem regarding “windows8.1”.
I have forwarded your email to the support professional to check.
You may first check whether you have the support ID beginning with “48_______” This number is required for us to start processing a support incident, which is entitled with service contract with Microsoft. The Support ID is a Paid-Service Account Number. You may check whether your company has joined our MSDN, Technet Plus, Certified Partner, Software Assurance program and whether your company has purchased Professional support or Premier support. If so, you could find support ID included in the Welcome Kit. On the other hand, if you’re MSDN subscriber or Microsoft Partner, you can provide us with the MSDN subscription ID or your Partner ID.
You can also visit our no-charge self-help website which is an excellent source of information. The website address is http://support.microsoft.com. This website features our searchable knowledge-base to locate articles that may help you to resolve your issue without speaking to a support professional. You also can submit your request in the forum where our technical support will answer your question.
If you have any questions or need additional information related to this inquiry, please feel free to let us know. We will be happy to assist.
Thank you for choosing Microsof
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