According to conversation with buyer, she mentioned that she has still not received the item since she has made the above payment.
She has tried to contact you via email to request the refund, however there is no response from you.
Kindly take note that it is against our User Agreement for you to possess both the item and the money;
Therefore, we are respectfully requesting that you process this refund to buyer if you has still not shipped item.
But if you have already shipped item to buyer, please provide us the tracking no.
Failure to do so may result in your PayPal Account Performance. Your co-operation and support on this matter would be highly appreciated.
If you have additional questions or concerns after reviewing the information, please feel free to reply on this email, and I'll be happy to get back to you as soon as possible.
Kind Regards,
Sincerely,
According to conversation with buyer, she mentioned that she has still not received the item since she has made the above payment.She has tried to contact you via email to request the refund, however there is no response from you.Kindly take note that it is against our User Agreement for you to possess both the item and the money;Therefore, we are respectfully requesting that you process this refund to buyer if you has still not shipped item.But if you have already shipped item to buyer, please provide us the tracking no.Failure to do so may result in your PayPal Account Performance. Your co-operation and support on this matter would be highly appreciated.If you have additional questions or concerns after reviewing the information, please feel free to reply on this email, and I'll be happy to get back to you as soon as possible.Kind Regards,Sincerely,
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