Service Level Agreements
Service Programs serve as a shelter covering the entire Chubb service portfolio. There is one way for system operators to ensure that they receive the best possible service. Guaranteed availability of staff and spare parts, as well as short response times can be all in one.
These agreements minimize the customer’s operational risk by defining which individual maintenance and emergency response services will be provided. With the available service programs, an exact match with the system operator requirements can be achieved in several fields: from single assets to entire networks, from preventive maintenance to monitoring services, and from short-term contracts to long-term agreements.