Generic Competitive Strategy: Differentiation
In Four Seasons, the generic competitive strategy was their practices towards differentiation. It is a well known fact that human resource professionals play a crucial role towards differentiation and a potent source of competitiveness for Four Seasons. Therefore, Four Season must constantly invest in human resource development even during periods of recession. However, the determination of the extent to which an organization can invest in terms of human resource development depends on the financial capabilities of the company or organization. Finances should be carefully considered in determining the target for training and development, because it should jive with the basic policies of an organization’s human resource development strategy.