TRAINING
The QSA is very technical in content with regard to Quality Systems and Engineering Techniques.
An internal training session will be provided to the SPQEs who use this checklist.
SPQEs who use this tool are considered within the customer as being sufficiently qualified to conduct this audit.
AUDIT SCHEDULE
The Audit may be used as and when the need arises. However, the customer may conduct an official audit annually for key suppliers. The frequency
of the re-audit will be based on the audit result & action closure of the last audit, as well as the supplier quality performance in the past year period.
Before conducting an audit, the auditor must ensure the customer commodity management team responsible for the relationship are advised of the audit schedule.
It is also intended for suppliers to conduct internal audits by self assessment every quarter so progress may be reported to the customer.
REQUEST FOR CORRECTIVE ACTION (SCAR) & IMPROVEMENT PLAN
> The Concerns that are the potential area of non-conforming product could be considered as a Critical Concern.
> The Concern(s) will be addressed and improved to a satisfactory level. A supplier will respond to all corrective actions within 30 days
or on the previously agreed upon date by submission of the evidence that the appropriate continuous improvement plan (CIP) has been completed
or by submission of a well-defined CIP to address each issue. CIP should contain specific actions to be taken as well as their expected completion dates.
CIP is to remain open until their associated CI Plan-action items are satisfactorily implemented.
> 8D reports shall be provided for individual “Critical Concern” issue(s) addressed. However, the response or improvement plan may be submitted for
the “opportunities for improvement” discussed where appropriate.