Close any opened programs that use the wacom tablet as input such as Photoshop.
After downloading and extracting the preferences file, the user will navigate to Start -> All Programs -> Wacom Tablet -> Wacom Tablet Preference File Utility
In there, press the Remove button under My Preferences. After the preferences have been removed, press the restore button under My Preferences and navigate to where the user extracted the preference file downloaded above.
After the restore is completed (it will take roughly five seconds), the issue should be fixed.