Data collection
Data were collected over a 10-month period in 2011–2012.
Participants completed a demographic questionnaire and
then participated in an in-depth, semi-structured interview
that lasted approximately one hour. The semi-structured
interview guide covered several topics, addressing the nature
and process of shift handover from participants’ perspectives
and their experience as outgoing and incoming
nurses. The questions were formulated in a manner that
enabled in-depth exploration of participants’ perceptions
and experiences. Each interview was tape-recorded and
later transcribed.