Hiring (and retaining) data security talent is one of the toughest jobs today, especially after a slew of high-profile data breaches that have driven demand and salaries sky-high. Robert S. Allen, chief security officer at CNA, a major commercial insurance carrier, is tackling that challenge by making sure his company has an attractive story to tell job candidates. Allen has global responsibility for information security and physical security, which provides a holistic view of operational risk.