Dear XXXXXXXXXXXXXXX
We have been contacted by the JJ Hotel to advise us that the credit card details you provided at the time of making your reservation have unfortunately been declined. Your credit card does not have the funds required for your reservation as per conditions.
Please provide new, correct or alternative information within 24 hours by logging on to My Booking. To login you will need the pin code provided to you in your confirmation.
https://secure.bookings.net/mybooking.html?bn=XXXXXXXXXX
If this information is not received within 24 hours, the hotel can cancel your reservation without further notice.
We take credit card details at the time of booking to guarantee the reservation in the event of a late cancellation, or a no show. All payments are performed by the hotel, unless otherwise stated on your confirmation email.
Please feel free to contact us with any questions.
Thank you for using Booking.com.
Kind regards,