Everytime my sister tries to play the game on her computer the message ''DX11 feature level 11.0 is required to run engine'' pops up. I have searched for hours on end to try and find a solution for her problem and I believe I must have tried everything by now (down below I'll put some information of what I have already tried). I read somewhere that people with windows 7 and 10 (my sister has windows 7) seem to experience this problem more often. I personally have windows 8 and have had a few to no problems playing this game (other than the constant lag). Everything I try seems to have no effect and I have no idea what else I can try. So if anyone knows how to solve this problem or even has ideas on how to solve this problem, let me know.
Things I have tried already:
-Checking if her graphics (card)(or driver i believe?) are/is up to date (which it is)
-Updating her computer by searching for updates etc.
-Checking if her computer met al the requirements to play the game (which it does)
-Doing a platform update for windows 7 (It says that she already has had the update)
Other information:
-She has a windows 7 computer/ laptop (whatever you like to call it)
-She has Intel(R) HD Graphics