Instrument
A 5-point Likert-type scale questionnaire was used as a data collection instrument
in order to obtain student attitudes toward different characteristics. The questionnaire was
divided into three main sections. The first section which contained only one item which
asked participants to rate their overall satisfaction of the career and human resources Research in Higher Education Journal
A survey research, Page 6
education Master’s program. The second section asked participants to rate their overall
satisfaction on 14 different items. The forced choice statements presented were in order
of Extremely Satisfied, Satisfied, Somewhat Satisfied, Unsatisfied and Extremely
Unsatisfied. The last section asked participants to provide their demographic information.