* To what extent have specific human resource practices been identified for each major strategic initiative in the business?
* To what extent will human resource practices be focused on meeting customer goals?
* To what extent does each strategic initiative take into account current and required human resource requirements?
* To what extent are a variety of HR practices used in the process of reaching strategic goals?
If these questions lead to thoughtful dialogue, executives may be more able to ensure that strategic and HR practices merge into a business plan which builds customer and employee linkages and sustained competitive advantage.