duty manager)
6. General rules
_______ Employee entrance/ exit policy
_______ Parcel pass (item subject to be inspected)
_______ No personal phone calls and makes use of employee’s pay phone
_______ Hotel telephone number and department extension number.
_______ Grooming standards (dress code and hygiene)
_______ Code of Conduct (Penalty action)
_______ Smoking policy (no smoking in public areas). Designated smoking area only.
_______ Proper uniform including name badge. Ensure your uniform is clean and pressed at all times, explain employee laundry procedure.
_______ Guest restrooms are not allowed for any employee.
_______ Rules and regulations for employee dining
_______ Use service elevators (No guest elevators and no holding elevators)
_______ No eating in areas outside employee’s dining room and no chewing gum
_______ Explain procedure for ending shift and hand over job to co-worker
_______ Area of responsibility
_______ Telephone etiquette
_______ Lost and found procedures
_______ Any other department rules