To answer the third question (a and b), a study was conducted as described in chapter six with the objective to create a model that can be used as a road map for both pre- and post-deployment stages of M-learning. The factors used to construct the initial conceptual model were derived from first and second studies in addition to the literature review. The model was evaluated by 148 undergraduate students and 28 M-learning experts. Both students and lecturers agreed with the model and suggested adding other factors that modify the initial model.