Good morning. I hope you are very well.
I’m sorry to say that we were advised by our shipping agent that we can’t get a HAWB from them.
We found that they hadn’t paid attention to our request and didn’t issue a HAWB before shipping out from the UK to Bangkok although we’ve requested them to do that.
Now we only have a MAWB for this shipment unfortunately.
I’m not sure if you could arrange customs clearance for importing the items into Thailand using only the MAWB, but could you please advise us if it would be all right ?
Apologies for the trouble.
I look forward to receiving your response.
Many thanks & have a nice day.