Getting your account back after a suspension
Here are some things you can do:
What happened?
What to do
My account was suspended because of a rules and policies violation.
Appeal your suspension by replying directly to the suspension notice you received. Be sure to include any relevant information.
My account was suspended because I didn't pay my eBay fees.
Make a onetime payment on your eBay seller account to reinstate your account.
My account was suspended because I didn't reimburse eBay for a refund eBay made to one or more buyers.
Set up or update a reimbursement payment method under the Financial Information section on the Personal Information page in My eBay. Click the Add or Edit link to the right of Reimbursement payment method and follow the onscreen instructions. You may be asked to sign in.
I tried to update my credit card information and got an error message.
Contact us and we'll help resolve the situation as quickly as we can.
I don't know why I was suspended.
Contact us and we'll help resolve the situation as quickly as we can.