- The rate hotel hive to your company are cheapest than the other
- The last minute booking , we always received (when I start work at the hotel, I remember that your company no had free sale form us and every time your last minute booking came to us by not checking the room available with the reservation team and the booking always in our lead room if this room fully book we always do it for you.
- About payment, you must understand that your company under pre payment condition its mean that the payment must be complete before guest arrival and I know that before when our team had mistake - made invoice by cheaper rate than contract your accounting team said that they had to follow the invoice that our team mistake but I don’t understand sometime our team had mistake by making the rate higher than the contract your team call to change the invoice and said to our team that they had to follow the rate as per contract rate this is the business honest?