The contrasting visions of the public service emulate the Finer- Friedrich exchange over which type of accountability should be the cornerstone of public administration. Many empirical works in recent years have demonstrated that neither Finer nor Friedrich was entirely correct (e.g., Maynard-Moody and Leland 1999; Dunn and Legge 2001; Maynard-Moody and Musheno 2003). In their work environment, public administrators, especially the street-level bureaucrats, have no choice but to reckon with both internal and external sources of accountability and diverse stakeholders with different, and sometimes conflicting, expectations. The major task confronting public administrators is not to choose which type of accountability to adhere to, but to seek the balance among those competing expectations in order to ensure the quality of services delivered to citizens.
In this study, we argue that the concept of public professionalism should be viewed, treated, and analyzed in a similar manner as the concept of public accountability. In the municipal government setting, it is difficult for municipal chief administrators to legitimately overlook any source of accountability and expectation. Public professionalism is determined by the way in which public administrators manage multiple accountability approaches that both constrain and guide their actions. Green and his colleagues (1993) criticize the conventional view of public professionalism solely defined in terms of technical skills, competency, and specialized knowledge. However, without denigrating the importance of technical competency, Green and his colleagues argue that commitment to democratic values and the rule of law should also be emphasized as other core elements of public professionalism.
The contrasting visions of the public service emulate the Finer- Friedrich exchange over which type of accountability should be the cornerstone of public administration. Many empirical works in recent years have demonstrated that neither Finer nor Friedrich was entirely correct (e.g., Maynard-Moody and Leland 1999; Dunn and Legge 2001; Maynard-Moody and Musheno 2003). In their work environment, public administrators, especially the street-level bureaucrats, have no choice but to reckon with both internal and external sources of accountability and diverse stakeholders with different, and sometimes conflicting, expectations. The major task confronting public administrators is not to choose which type of accountability to adhere to, but to seek the balance among those competing expectations in order to ensure the quality of services delivered to citizens.In this study, we argue that the concept of public professionalism should be viewed, treated, and analyzed in a similar manner as the concept of public accountability. In the municipal government setting, it is difficult for municipal chief administrators to legitimately overlook any source of accountability and expectation. Public professionalism is determined by the way in which public administrators manage multiple accountability approaches that both constrain and guide their actions. Green and his colleagues (1993) criticize the conventional view of public professionalism solely defined in terms of technical skills, competency, and specialized knowledge. However, without denigrating the importance of technical competency, Green and his colleagues argue that commitment to democratic values and the rule of law should also be emphasized as other core elements of public professionalism.
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