Please see attachment in forwarded message. The cargo company in Germany is demanding 635 Euro (about 25,000THB) from me to release my goods. I have to pay in 5 days or there will be even more cost. If I don't pay the sue me.
They say that in their papers it says that I have to pay. I hope this is a mistake. The money they want is for unloading the cubic meter box, preparing customs paperwork, storing it until it clears customs, handling my goods.
I wrote to you on the 18th June and you confirmed again that I paid for goods to be delivered to Dusseldorf Harbour. I already paid you 20,000THB ... now they want even more that I paid for the whole shipment ... something is very wrong ... my goods are only worth about 40,000THB so I end up paying more than my goods are worth?!?
I hope this is only a mistake. I will give you a call tomorrow lunchtime Thai time so we can discuss how to proceed. I want to help you to resolve this because I liked doing business with you. I spoke to our lawyers here and they say that I have a contract with you and that you have to talk to these people. If you cannot find where mistake and resolve German law says that I must pay and then claim the money back from you with lawyers. I don't want to make trouble for you. I think your company is honest and mistake is somewhere else, so I call you tomorrow.
Do you have skype? That would be easier to speak.