- Correspondence with overseas, customer whenthere is any inquiry
- Service fulfillment and problem solving for thejob assigned.
- Booking the cargo to Carriers / co loader inthe efficient and effective manner
- Issue BL to customer, Issue S/I to carrier /colander in the efficient and effective manner.
- Follow up pre-advice from agent.
- Set up files based on pre-advise.
- Coordinate with consignees or customs broker.
- Submit manifest to carriers / co loaders.
- Monitor and confirm arrival of freight.
- Call other broker if necessary with charges dueand inform availability.
- Issue invoice / Billing process.
- Arrange payment voucher for settle the paymentto carrier & co loader
- Prepare D/O set.
- Send pre-alert to overseas
- Accept cost overseas, p/s or any related in jobfile.
- Update information on Flight Monitor.