individual works with a counselor to explore the concerns and goals. this is followed by a career assessment workshop, which involves the ues of a workbook designed to aid self-analysis. in addition, the bank provides a career opportunities booklet which lists opportunities available at cleveland trust and provides background information on the various areas. if an employee feels that there are no attractive opportunities in the bank, an outplacement service is available to help him or her find another job elsewhere. this overall program is believed to foster retention, career development, and motivation of employees