this classic sitcom considered one of the best british programs of all time is set in a fictional hotel called fawtly towers it focuses on the weekly mishaps of basil fawlty the hotel owner in this episode basil is annoyed by an odd guest named mr. hutchinson but when basil is led to believe that mr. hutchinson is a hotel in special treatment basil serves him lunch early and tries to fulfill all of his many demands at the end basil is horrified to learn that mr.hutchinson is actually a spoon salesman