ACCOMPLISHMENTS
• Increased sales by 22% in one year by positive customer services activities
• Ensured that every customer received outstanding service by providing a friendly environment
• Maintained an awareness of all product knowledge information and merchandise promotions, increased revenue by 30%
• Wrote a report of consumer buying behavior which was published in the Retail Monthly
EXPERIENCE
June 2011 – Present
K-Mart – Bel Air, MD
Retail Sales Representative
• Assist customers with buying activities
• Evaluate and report customer usage patterns
• Provide product demonstrations as trained
• Follow up on sales leads
• Assist in inventory management
• Answer customers’ questions and concerns
• Maintain accurate customer records
July 2009 – June 2011
US Retail, Inc. – Dallas, TX
Retail Associate
• Assisted in merchandise display, shelf maintenance, and store housekeeping
• Stocked shelves, received merchandise, and monitored floor stock
• Maintained proper cash accountabilities at POS register
EDUCATION
High School Diploma – 2008
SPECIAL SKILLS
• Demonstrated ability to work with minimal supervision
• Able to operate all store equipment
• Above par interpersonal and organizational skills
• Ability to lift up to 50lbs