Your return policy leaves me without a product I need for up to 7 days. If I bought the product in a shop I would have a replacement immediately. You delivered a faulty product, you should come and get it and replace it, not make the customer do all the work. Then point of on line shopping is to be more convenient! Up until now I have been satisfied with your service but now I WILL NOT use LAZADA again. Thank you and goodbye!!!!!!!!!