This paper develops a theoretical model of the determinants of e-learning
satisfaction in teaching and learning among secondary school teachers. It is based
on reviews of past studies on satisfaction in using information technology systems.
Three potential groups of determinants of satisfaction among secondary school
teachers were identified; user-related characteristics, organisational-related
characteristics and the e-learning-system characteristics. Usage is established as a
mediating variable between the three potential groups of determinants and
satisfaction towards e-learning. Future research could provide a more definitive
theoretical statement of e-learning satisfaction and develop an additional
proposition which could be derived from a more refined theory. The research
yields a theoretical framework that outlines the predictive potential of the three
groups of key factors in explaining e-learning satisfaction among secondary school
teachers. The factors can be considered when developing future continuous
professional development courses and intervention programmes when proposing a
new innovation in the curriculum.